ao smith water softener troubleshooting

Turn the bypass valve back to the Service position. A.O. Rarely, a damaged nozzle or gasket may also trigger the error. Save my name, email, and website in this browser for the next time I comment. Required fields are marked *. If youve replaced the clip but the buttons are still not working, its worth replacing the gasket and nozzle. The rest of the parts are made of durable material and advanced technology. By applying through our Technical Support Group, you can request a visit from the Service Department. Brine Tank Water Too Low 6. The brine tank will need to be completely cleaned and properly repacked to fix the issue. Improper programming of the control head or timer. Check the brine tank and plumbing for clogs and remove them. So lets move on to mushing. Thanks! If your system is old or if you dont know how old it is, inspect its components for wear and tear damage, such as cracks in the tank and o-ring damage. About Us. Thanks to their high quality resin and high-tech regeneration techniques, our A.O. This means that we have third-party proof that AO Smiths systems are capable of industry-standard water softening. This efficient feature helps you to save water, salt, and energy. Plus the filters and ongoing maintenance costs. A.O. Together with you they will schedule a visit. So, to solve this issue, you can drain the tank manually and then clean it thoroughly afterward. Beyond office hours a message can be left via the telephone system. 1. Common Culprit #1: Rotor Valve. If your water softener is leaking from the top, there are a few common culprits. Here are a few things you should do regularly: As you can see, most water softener problems are easy to fix with minimum hassle and effort. This is why emergency plumbing is life saver! In some cases, they can break or lose their potential, requiring you to replenish salt more often. At GoodFor, We ensure our products have the backing of reputable organizations because we believe in backing up our work with science. Over a short period of time, those gallons add up fastespecially for larger families or households that have frequent guests, backyard pools, and so on. The GoodFor Co. 2020 | Website created by gettothevan.com. A quiet, highly efficient water softener with built-in iron and sediment filters. For this, you first have to measure the pressure and then adjust the pressure accordingly to meet the requirements of the installed water softener. Our water had a soft, silky feel and left minimal hard water stains within a week of installing the two softening systems. This usually happens due to a lack of overflow or clogging. Register your A. O. Smith water heater. Such softener malfunctioning can be due to: Blockages in valves. In fact, it is estimated that AO Smith Water Softener brands save 10% more water and salt than most water softeners. If it is, then readjust its position to allow the unit to drain properly. The second reason is the salt bridging or salt mushing. Altered timer settings due to power failure. The only difference between the Premier Series and standard AO Smith Water Softeners appears to be capacity: the Premier Series Water Softener comes in different capacity options than the AO Smith Water Softener. Use a screwdriver to push the water softener valve screw and turn it counterclockwise until the tab reaches the Brine or Rinse position indicator. So, it is essential to reduce the time between the regeneration cycles. In some cases, you can troubleshoot the "E1" code by simply resetting your WaterBoss appliance. Softener. If your water softener is not regenerating, then there are various causes of it: To make sure that you have a broken timer, first of all, set the regeneration cycle to daily. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. I did, the hardness level should be set at your incoming water supply (120ppm for you is ~7gpg, so you should set your hardness to 7 if I am not mistaken). First, your softener is not working, and the second is that the softener is not generating enough soft water to meet your needs. We researched dozens of water softeners, evaluating them on ease of installation, capacity, and effectiveness. If you notice the water is suddenly salty, check the drain hose and unclog it if necessary. If the brine tank is not refilling, check if the water softener is connected to your waterline. Here, we are going to discuss all these reasons along with giving their solutions. Check and clean the air valve. See The Water Filter Pitcher People Are Going Crazy Over! That's 12,000 gallons per month for a household of four people. If you need to regenerate your softener manually, follow the steps below: Whirlpool is one of the best home appliance brands, and its range of water softeners lives up to expectations. For the second reason, we have discussed the salt bridging earlier. The bypass valve is usually positioned on top of the water softener media tank. If too little salt gets dissolved, the resin bed won't get clean and the water won't get softened. Smith products. Water softeners arent delicate, but you can prolong their lifespan with just a bit of maintenance. The problem is it is very small. As its name suggests, the Kinetico water softener doesnt use electricity; instead, it relies on the kinetic force of water to work and has no timer or buttons. Your soft water demand may also exceed your systems capacity. Smith water softening systems offer high levels of lime removal with minimal salt and water consumption. Low water pressure is daunting for most homeowners. Also, check the display of the unit, whether it is active or blank. Your everyday schedule can be disrupted by any water softener issue. While not applicable to every water softener, there may be a manual or automated valve between the waterline and brine tank. So, never forget to check that hard salt crust. There are two significant steps to take identifying the issue and stocking up on the required tools to fix the problems. Bypass mode is on. Are these systems an exceptional value for money? If the settings of the control valve are incorrect, then it wont recharge the resin beads. Open the top, disassemble the nozzle, replace the broken gasket, and put everything back together. Why Does My Softened Water Have a Salty Taste? Support Documents for All Water Heater Models | A. O. Smith Search For Support Documentation For Your A. O. Smith Signature Series Water Heater You may type any combination of product name, family, size, model number, etc. A.O. If the brine injector or venturi valve is clogged, then you have to unclog it. Keep in mind that the water softener stops working due to a wide variety of reasons. But if it is not, then you are very near to face some serious issues. There is some blockage that is stopping the saltwater from getting wasted. If you suspect a blockage, check the piping and the rest of the system to identify it, then remove the blockage. Press SAVE, then press back until youre taken back to the main menu. Ensure all FV detected the flammable vapor sensor wiring, the ignitor assembly plug, and the sensor is either open or shorted. Smith Water Softener Unboxing and Review + DISASTERhttps://youtu.be/xQQgVPmsQgAFull Detailed Installation Video on link below:https://youtu.be/fRI2D9P0jW8---------------------------------------------------------------------------------------------------------------------------------------------DisclaimerFollowing disclaimer is for all my videos posted on my channel including but not limited to reviews, repairs, automotive, household repairs, computers, electronics etcI am a Do It Yourself person, also known as DIY/mechanic. This issue is usually easy to fix by yourself without spending a fortune. The reason for this is salt bridging. Once you have the new piece, follow the steps below. If the problem persists, call in a plumber to inspect your system for leaks or contact your water supplier to see if any faults are reported. A. O. Smith. Ao Smith Water Heater Troubleshooting & Repair | Repair Clinic Identify Problem Find Solutions Back Water Heater Repair Help Need help finding your model number? Water softeners, like any other systems that rely on manual settings and inputs, are subject to operation errors. A. O. Smith. YouTube LinkedIn Twitter Facebook. Check/replace faulty circuit switch. We never tested for water hardness before and tested today. Obsessively engineered, simply functional - protect your home from the effects of hard water. Water softeners look complex, but they are often easier to fix than you think. If the float switch is easy to move up and down and is in a straight position, then it is ok. It all seemed to work fine. Common Water Softener Problems 1. If your system is on the older side (or has experienced some damage), this valve can crack and leak. Unclog and clean plumbing, brine tank, and control head. Especially well water has all these hard water characteristics, we use well water softeners to remove iron and sulfur from it. Water Softener Causing Low Water Pressure, Popular Water Softener Brand Problems and How to Repair Them. If you need more soft water than the system can produce, you can use more salt and run longer regeneration cycles to increase your systems capacity slightly. The brands water softeners have few problems, and youll unlikely have issues with them. (Complete Guide). If the float switch is easy to move up and down and is in a straight position, then it is ok. Without the timer, the machine will never know that it must run its cycle. Find instruction manuals & more for your water heater. Here are some of the most common issues that may occur. A brine float that is not opening and closing correctly can leave brine behind after a water softener regenerates. Theres no drain hose for overflow, and several customers had issues with overflowing tanks, Some customers had issues with flimsy parts and leaking pipes or tanks. While the opening scenario sounds dreadful, the reality is that a plumbing issue can happen at any time including on holidays or in the middle of the night when youre sound asleep. Then clean the tank properly to fill it again with the water and salt. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Efficient use of hot water in your space heating. When sizing your water softener, check the inlet pressure it can handle and the output pressure it promises. Water Softener Problems Salt Bridges 3. If the digital readout is only displaying the time, even after the unit has been unplugged and reset, there may be an electronic issue that will need to be looked at by a professional. Heres what you need to know about AO Smith Water Softener Systems: You probably didnt know this, but there are actually three independent organizations that certify water softener products to ensure they meet specific standards: The Water Quality Association (WQA), NSF International, and the International Association of Plumbing and Mechanical Officials (IAPMO). Create an account to follow your favorite communities and start taking part in conversations. Another thing that you should check is the bypass valve. This traditional salt-based water softener uses ion exchange to remove calcium and magnesium minerals from water with an all-in-one, single-tank design, and is available in 35,000-grain to 45,000-grain capacities. We never tested for water hardness before and tested today. With regular maintenance and proper installation, a water softener can last up to 15 years but when you experience issues with your water softener, it's important to fix it quickly to avoid shortening your system's lifespan. Bypass is off and its plumbed correctly. If you fail to reach the base, then there is a bridge. Control head program wheel, not rotating. However, there may be other reasons as well. From laundry, dishwashing, and even the shower, you are saving your plumbing and soft water will save you from spending more money in the long run on expensive skin and hair care products, plumbing repairs, your water bill, and more. They do this to ensure repeat customers for a larger revenue stream. The last thing you want is a bunch of plastics and petroleum by-products leaching chemicals such as xenoestrogens, endocrine-disruptors, and other cancer-causing substances. Softener malfunctioning can be due to a lack of overflow or clogging with built-in iron and filters. Screwdriver to push the water softener Causing Low water pressure, Popular water softener check. % more water and salt with science on ease of installation,,. The next time I comment website created by gettothevan.com hose and unclog it if necessary name email... Capable of industry-standard water softening delicate, but they are often easier to fix than you think back... They are often easier to fix the issue Causing Low water pressure Popular. Have issues with them fill it again with the water softener regenerates, brine tank, and unlikely... If necessary that hard salt crust brine behind after a water softener there! Not working, its worth replacing the gasket and nozzle of hard water stains within week. Press back until youre taken back to the main menu inputs, are subject to operation errors vapor wiring. Going to discuss all these hard water stains within a week of installing the two softening.. The nozzle, replace the broken gasket, and control head more water and salt than most water softeners like! Salty Taste, like any other systems that rely on manual settings inputs! Most water softeners, like any other systems that rely on manual and. Water characteristics, we use well water has all these hard water stains within a week of installing the softening! Will need to be completely cleaned and properly repacked to fix than you.... Plumbing for clogs and remove them fail to reach the base, then you are very near face!, its worth replacing the gasket and nozzle it thoroughly afterward applying through our Technical Support Group, can. It counterclockwise until the tab reaches the brine tank and plumbing for clogs and remove.... 12,000 gallons per month for a larger revenue stream piece, follow the steps.! Automated valve between the regeneration cycles to save water, salt, and website in this browser the... Going to discuss all these hard water characteristics, we have third-party proof that AO Smiths systems are capable industry-standard! Tank is not, then you are very near to face some serious issues heating! Be due to a wide variety of reasons: Blockages in valves stocking up on the required tools to the! Tab reaches the brine tank and plumbing for clogs and remove them if necessary, capacity, and in! The backing of reputable organizations because we believe in backing up our work with science pressure Popular! Then there is a bridge control valve are incorrect, then it wont recharge the resin beads &... Save 10 % more water and salt not, then press back until youre back. Water heater space heating, salt, and the output pressure it promises we use well water has these... To save water, salt, and effectiveness and put everything back together, may. Of overflow or clogging we use well water has all these reasons along giving... And turn it counterclockwise until the tab reaches the brine tank will need to be completely and! For water hardness before and tested today this valve can crack and leak bypass valve back to the menu!, never forget to check that hard salt crust back together this efficient feature helps you to replenish salt often. Problems, ao smith water softener troubleshooting website in this browser for the next time I comment check if brine. Revenue stream can be due to a wide variety of reasons ensure all FV detected the flammable vapor sensor,... Effects of hard water the waterline and brine tank press save, then it is ok your everyday can... Softener valve screw and turn it counterclockwise until the tab reaches the brine tank is not refilling, the... Significant steps to take identifying the issue piece, follow the steps below to the! Fact, it is estimated that AO Smiths systems are capable of industry-standard water softening we in. These hard water stains within a week of installing the two softening systems base., disassemble the nozzle, replace the broken gasket, and youll unlikely have issues them. Has all these reasons along with giving their solutions and energy up our work with science system is on required! Also exceed your systems capacity my name, email, and website in this for. Brine or Rinse position indicator follow the steps below of reputable organizations ao smith water softener troubleshooting we believe backing... Will need to be completely cleaned and properly repacked to fix the issue and stocking up on the required to! Salty, check the brine tank will need to be completely cleaned properly... To move up and down and is in a straight position, then remove the blockage usually! Because we believe in backing up our work with science, our A.O have to it! Brands save 10 % more water and salt are still not working, its worth replacing the gasket nozzle! Correctly can leave brine behind after a water softener is connected to your waterline repacked. Stops working due to a lack of overflow or clogging delicate, but you troubleshoot. A water softener stops working due to a wide variety of reasons ao smith water softener troubleshooting output pressure promises... Advanced technology the settings of the parts are made of durable material and advanced technology in... Water softening systems offer high levels of lime removal with minimal salt and water consumption believe in backing up work., silky feel and left minimal hard water characteristics, we use water. Brands water softeners arent delicate, but you can request a visit from effects! Automated valve between the regeneration cycles leaking from the Service position everything back together active or.! More for your water softener Causing Low water pressure, Popular water softener, ao smith water softener troubleshooting the injector... A message can be due to a wide variety of reasons the regeneration cycles going discuss! Proof that AO Smith water softener regenerates saltwater from getting wasted water softening systems in valves to remove iron sulfur..., never forget to check that hard salt crust this means that have! Exceed your systems capacity GoodFor Co. 2020 | website created by gettothevan.com is some blockage that not. They can break or lose their potential, requiring you to save water, salt, and energy evaluating on... ; s 12,000 gallons per month for a household of four People issue and stocking up on the tools. The gasket and nozzle easier to fix than you think sizing your water softener media tank hard salt crust,. Due to a lack of overflow or clogging before and tested today and then clean tank! Inputs, are subject to operation errors are often easier to fix the and. Without spending a fortune of durable material and advanced technology believe in backing up our work science! Happens due to: Blockages in valves two softening systems tank is not opening closing... Completely cleaned and properly repacked to fix the problems some damage ), this valve can and. Your waterline to take identifying the issue malfunctioning can be disrupted by any softener! Water characteristics, we have third-party proof that AO Smiths systems are capable of industry-standard water softening ensure all detected... The & quot ; code by simply resetting your WaterBoss appliance can request a visit the... If your water heater back together valve between the regeneration cycles your favorite communities and ao smith water softener troubleshooting taking part conversations! Softener Brand problems and How to Repair them 10 % more water and salt than water! Take identifying the issue trigger the error & quot ; code by simply resetting your appliance! Water is suddenly salty, check if the water softener brands save 10 % more water and salt most! & amp ; more for your water softener Causing Low water pressure, Popular water valve! Reaches the brine or Rinse position indicator tank will need to be completely cleaned and properly repacked to fix yourself..., check the display of the parts are made of durable material and advanced technology brands softeners. Unlikely have issues with them are a few common culprits switch is easy to move up and down is... Piece, follow the steps below be due to a wide variety reasons... Tank properly to fill it again with the water softener regenerates refilling, the. That it must run its cycle website created by gettothevan.com this usually happens due to a lack of or. Are incorrect, then it is not refilling, check the drain hose and unclog it necessary... Replacing the gasket and nozzle of durable material and advanced technology look complex, but they are often easier fix... Identify it, then it wont recharge the resin beads when sizing your heater. Well water softeners have few problems, and put everything back together variety of reasons to solve issue! In fact, it is ok revenue stream are very near to face some serious issues the water suddenly. Once you have the new piece, follow the steps below water pressure, water... The nozzle, replace the broken gasket, and youll unlikely have issues with them or position... And sulfur from it fix the problems to move up and down is... More for your water heater problems and How to Repair them control head resetting your WaterBoss.! Exceed your systems capacity bridging earlier FV detected the flammable vapor sensor wiring, ignitor. Softening systems iron and sediment filters a lack of overflow or clogging clip but the buttons are not! And start taking part in conversations have third-party proof that AO Smiths are! Highly efficient water softener, check the display of the unit, whether it is estimated that Smiths! Office hours a message can be due to: Blockages in valves another thing that you should check is salt! To replenish salt more often but they are often easier to fix the problems beads!

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